FAQs
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What should we wear?
Our best advice may sound cheesy, but it is what it is - just be yourselves! Dress up, dress down, whatever you like. Our one pro tip: stay away from tiny repeating patterns that can have a dizzying effect in 2D. And it's worth considering our chosen backdrop color for the day, as specified in the details page. But really, you should all just wear whatever makes you feel great!
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Why do you include hair and make-up touch-ups?
Because you are a star, and you should be treated like one! And we want you to shine but not be shiny. ;-) As fellow moms, we understand that half the battle is getting your people ready for this sort of shoot. After the mad rush to get out of the door, you'll deserve a bit of pampering and a confidence boost too! Our hair and make-up artist is standing by for touch-ups to ensure the entire fam is camera ready. So do your normal thing, with the assurance that comes from knowing that today you have the extra support you deserve!
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How much does it cost, and what do I get?
Sessions rates vary but currently start at $500/session. Each session includes touch-ups with a hair and make-up artist and a shoot with our professional photographers and videographers. You'll receive a gallery from which you can choose a specified number of digital files to download and use as you'd please. When applicable, you’ll also receive a video file of a specified length. Additional images will be available for purchase/download for $25 each. Print options are also available directly from the online gallery at additional costs.
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What are your payment policies?
Say Cheese sessions are non-refundable. A 50% deposit is required to book your timeslot, and the balance will be automatically charged 1 week prior to your scheduled shoot.
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What happens if we need to cancel?
We get that life happens and things like illness come up. If you need to cancel unexpectedly, you can transfer your spot to a friend or a credit can be issued for one of our future shoot days.
On the very small chance that we don’t receive an adequate number of bookings on the scheduled day and we have to cancel a shoot, we will let you know prior to processing the final payment. In this event, your deposit will be refunded within 7-10 business days, depending on banking processes.
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Can I gift a Say Cheese session to someone else?
Yes, that's a great idea, and we would love to help you share the joy and love! Send us an email and we can get it set up.
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These mini-sessions are great, but can I schedule a longer shoot?
Yes, of course! Shoot us an email and let us know your thoughts. We'd love to work with you and help plan your own private shoot.
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I need this in my life, but I can't make it this time. Will there be another?
Yes, please do catch us the next time around! If you want to be the first to know when we schedule a new shoot, join our mailing list. You can also follow along on our Instagram.